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PTA licensing framework, ISP licenses, VoIP rules & USSD/SMS regulations
| License Type | Scope | Who Needs It | Key Requirements | Jurisdiction |
|---|---|---|---|---|
| LDI (Long Distance International) | International voice/data connectivity | International carriers | Significant capital, infrastructure, security clearance | Federal/ICT |
| LL (Local Loop) | Local connectivity | Last-mile providers | Physical infrastructure, QoS obligations | Federal/ICT |
| WLL (Wireless Local Loop) | Wireless local connectivity | Wireless ISPs | Spectrum allocation, QoS standards | Federal/ICT |
| ISP (Internet Service Provider) | Internet services to end-users | Internet providers | PTA registration, annual fees, QoS compliance | Federal/ICT |
| Class License | Value-added services, content | VAS providers, small ISPs | PTA registration, lower regulatory burden | Federal/ICT |
| No License Required | Web hosting, app development, SaaS | Most IT companies | None — NOT telecom services | Federal/ICT |
PTA OASIS: License management at eservices.pta.gov.pk | PTA Helpline: 0800-55055
| Scenario | Status | Notes |
|---|---|---|
| Licensed LDI providing VoIP | Legal | Full PTA licensing required |
| WhatsApp/Skype calls (personal) | Grey area | Generally tolerated for personal use |
| IT company deploying VoIP for client | Requires care | Client must hold license or use licensed carrier APIs |
| IT company offering standalone VoIP service | Illegal without license | Requires PTA telecom license |
| Using licensed carrier APIs in app | Legal | Recommended approach |
| Equipment Type | Approval Required | Testing | DIRBS |
|---|---|---|---|
| Mobile phones/devices | Yes | PTA-approved labs or homologation | Mandatory IMEI registration |
| Network equipment | Yes | PTA type approval process | N/A |
| IoT devices with SIM | Yes | PTA registration required | If mobile device |
| Wi-Fi routers (standalone) | Generally no | Unless integrated with telecom | N/A |
| IT equipment (servers, PCs) | No | Not telecom equipment | N/A |
| Tax | Rate | Jurisdiction | Reference |
|---|---|---|---|
| SST Telecom Services (all provinces) | 19.5% | All provinces | Provincial Acts |
| Corporate Tax (PSEB IT export) | 0.25% | Federal/ICT | ITO §154A |
| Corporate Tax (domestic) | 20% | Federal/ICT | ITO §154A |
| WHT Export (PSEB) | 0.25% | Federal/ICT | ITO §154A |
| WHT Export (non-PSEB) | 1% | Federal/ICT | ITO §154A |
| SST Sindh IT concessional | 3% | Sindh | SRO 981(I)/2015 |
| SST Punjab IT | 0% (Zero-Rated) | Punjab | PRA Act 2012 |
| PTA License Fees | Variable by license type | Federal/ICT | PTA Schedule |
| Spectrum Fees | Auction-based for 5G; fixed for other bands | Federal/ICT | PTA |
| Resource | Link/Purpose |
|---|---|
| PTA Website | pta.gov.pk |
| PTA OASIS (e-Services) | eservices.pta.gov.pk |
| DIRBS | dirbs.pta.gov.pk |
| PTA Consumer Helpline | 0800-55055 |
| FBR IRIS | iris.fbr.gov.pk |
| WeBOC | weboc.gov.pk |
| License Class | Scope | Fee (Annual) | Relevant For |
|---|---|---|---|
| Class A (Local Loop) | Last-mile connectivity within a city | PKR 500,000 + 4% of revenue | IT companies offering fiber/local access |
| Class B (Long Distance) | Nationwide voice/data | PKR 2 million + 4% of revenue | IT companies with VPN/private networks |
| Class C (Satellite) | Voice/data via satellite | PKR 1 million + 4% of revenue | IT companies with satellite links |
| CSP (Cellular Mobile) | Mobile telecom services | PKR 50 million+ (spectrum + license) | MNOs (not typical IT firms) |
| CVAS (Class Value-Added Services) | SMS, IVR, content services | PKR 100,000 + 0.5% of revenue | IT/tech companies offering VAS |
| NOC (No Objection Certificate) | VPN/IP services (non-telecom) | PKR 50,000 | IT companies with internal VPNs |
| Item | Rate | Jurisdiction | Legal Basis |
|---|---|---|---|
| IT Export WHT | 0.25% (PSEB) / 1% (non-PSEB) | Federal/ICT | ITO 2001 §154A |
| Corporate Tax (IT) | 20% | Federal/ICT | ITO 2001 §35 |
| PTA License Fee | 4% of revenue (A/B/C) / 0.5% (CVAS) | Federal | PTA Act 1996 §19 |
| Startup Tax Credit | 100% for 3 years | Federal | ITO 2001 §65F(b) |
| EOBI | 5% employer + 1% employee (PKR 37,000/mo ceiling — EOBI Act & Rules) | Federal | EOBI Act 1976 |